WILLIAM GIKANDI

MSc | BSc | MCSD
0422 633 252
Software Engineer/ Process Expert
Boosting Reliability | Maximising Productivity | Pioneering System Efficiencies

Multi-lingual, commercially astute, tech-savvy business transformation architect, Master of Science qualified and Microsoft Certified Solution Developer with 10 years' international experience (US, UK, Africa, Australia) and a proven track record of driving automation projects and building comprehensive systems and processes that increase efficiency, improve productivity, reduce costs and positively impact bottom-line results. Applies broad-based operations and business proficiency, analytical and research skills, technology acumen and management capabilities to operations, sales, CRM, logistics, inventory and accounting functions.

Strategic, highly analytical, energetic, engaging, and quick thinking. Strong interpersonal skills, able to translate complex information for non-technical audiences, and proficient at collaborating with stakeholders, C-level executives, business units and end-users to secure concensus, facilitate change and ensure applications, systems infrastructure and technology add value. Dramatically improves business services by analysing challenges, developing compelling strategies, and executing creative processes that enhance performance while reducing time and labour costs.

Harnesses the power of technology and leverages automation to eradicate inefficiencies and optimise use of available information, freeing time to pursue larger-scale issues. Functions as an internal consultant in analysing existing operations, aligning business strategy and implementing best practices. Develops and delivers leading-edge technologies and system applications to support difficult and complex business demands.

Superior troubleshooting and problem solving skills. Able to translate business intelligence and performance management requirements into manageable data formats. Practiced in clarifying business requirements and performing gap analyses between goals, procedures and skills sets.

KEY SKILLS
PHP/ HTML5/ MySQL/ PostgreSQL, Mongo
Javascript/ Node.js
Javascript framworks (jQuery, MooTools, etc)
CSS frameworks (Bootstrap, etc)
Visual Basic/ C#/ Unity3D
Ajax/ REST/ API's (Ebay, Amazon, etc.)
Travelling Salesman algorthims
Genetic Algorithms on Matlab/ cplex
Blockchain tech (Stellar/ Kin)
Data modeling
Object Oriented Programing
Microsoft Certified Solution Developer
Web developing / programming
MVC shopping carts (OpenCart, etc)
Server administration
Github versioning
Stakeholder Communications
Developer/ End user training
CAREER HIGHLIGHTS

Worked in Engineering and computing fields, solving complex problems, in free-lance and industry.

  • Sustained market position despite increased competition by pioneering process improvement initiatives that allowed the company to offer competitive prices while simultaneously delivering enhanced customer service, improved efficiency and reduced operating costs.
  • Optimised the end-to-end order management process, including inventory control, online listing, accounting, CRM and shipping operations, through the implementation of a software that effectively handled listing of up to 50K SKUs and maintained a database of 1.7M records.
  • Slashed cycle time for order processing from 20 minutes to 30 seconds per order and increased order accuracy.
  • Drove revenues via improved upsell and cross-sell capabilities through the adoption of a back- end system that managed sales closing processes, enabling the sales team to present effective recommendations based on clients' purchase histories and product preferences.
  • Transitioned the E. coli modelling process from manual to algorithmic that directly accelerated the speed and bolstered the accuracy of the set-up procedure.
PROJECT SAMPLES
  • Hyperledger Smart Contracts Smart contracts, to manage ownership and transfer of mobile devices on the Hyperledger blockchain. (2019).
  • Mobile games on the blockchain Catpurse, a fun game built on Unity3D, that connects game-play to blockchain purchases. (2019).
  • Other Blockchain projects Projects that interacted with the Kin/ Stellar blockchain. This includes simple data displays, Browser extensions that link social networks to the blockchain, price tickers that display on the browser, and server code (python/ node) that interacts with the blockchain. (2019).
  • Trading algorthms Cryptocurrency trading alorithms that trade over short periods of times. (Approximately 10 trades/ s). Built using Node.js, they search for triangular arbitrage opportunities in inefficient markets. (2018 - 2019).
  • Rolan A sales site that uses APIs to connect to Ebay, shipping services and internal accounting software. Once a sale is made on ebay or the site, the API contacts shippers and warehouses, to calculate the cheapest/ quickest shipping location. Internal software also manages stocks/ re-orders, manual delivers (TSP algorithms), etc. The internal search engine uses ElasticSearch to index itself. (Jan 2015 - Mar 2017).
  • Tripfelt A travel related site that runs on multiple social APIs (Google Maps, Facebook, Twitter, Foursquare, Youtube, etc.) to create a travel guide for users. (Jan 2014 - Mar 2015)
  • Forex trading signals Software using MetaTrader APIs to read and process trading signals. (Jan 2012 - Jul 2013)
CAREER CHRONOLOGY
SOFTWARE ENGINEER
2020-Current
Lend Capital [PHP, Node.js, MySQL, GraphQL, MongoDB, etc]
Part of a team that designs, develops and maintains B2B software. Including:
  • API producers and consumers
  • Microservices on Amazon Lamda
  • Front end technologies like React and ViewJs
PROGRAMMER/ DEV TECH SUPPORT
2018-2019
Freelance [PHP, Python, Node.js, MySQL, PostgreSQL, Javascript, Blockchain, etc]
  • Smart contracts on IBM's Hyperledger Blockchain for Fairom
  • Several projects and tutorials for the Kin Foundation.
  • Developer tutorials on Medium and Stackoverflow
  • Developer moderation and assistance on Discord.
  • Sample client apps in Unity3D for dev training.
  • Sample server codes in Node.js and Python for dev training.
DATA MANAGER/ PROGRAMMER
2015-2017
Rolan [PHP, Python, MySQL, Javascript, Ebay/ Amazon/ Google, etc. API's, ElasticSearch, etc]
  • Brought on board to drive the gradual automation and streamlining of sales, shipping, accounting and stock keeping procedures in support of the organisation's extensive growth.
  • Optimised the end-to-end order management process, including inventory control, online listing, accounting, CRM and shipping operations, through the implementation of a software that effectively handled listing of up to 50K SKUs and maintained a database of 1.7M records.
  • Architects and executes best-in-class, enterprise-wide processes that produce operational improvements, organisational change, increased customer satisfaction, shorter cycle time and enhanced profitability.
  • Plays pivotal role in technology enhancements and process reengineering efforts through the development of business cases.
  • Analyses business operations to pinpoint strengths and weaknesses, and supports the identification of opportunities for process improvement, management control or automation.
  • Collaborates with external suppliers and stakeholders to track progress of automation projects, ensure alignment to requirements and manage any deviations to secure resolution.
QUALITY MANAGER
2013-2015
L'Oreal [Business process design/ management]
  • Led a cross-functional team of Scientists and Technicians in charge of assurance and control activities across two plants.
  • Performed long-term strategic planning, resource management, performance monitoring, validation/scale up of product launches and quarterly internal audits against ISO 22716
  • Actively participated in Plant Management Committee decisions while personally handling and resolving escalated customer-related issues
QUALITY & PROCESS MANAGER
2011-2013
IBPL[Business process design/ management]
  • Established and ensured the attainment of QA compliance targets while leading conformity efforts to ISO standards.
  • Defined and developed plant process flows and quality procedures, and set up and maintained controls and documentation.
  • Planned, executed and coordinated large-scale projects aimed at improving overall quality of labour resources, processes and assets for the plant
QUALITY HEAD
2009-2010
Kensalt Limited [Business process design/ management]
  • Attained fast-track promotion from a Controller to the Head of Quality in 4 months by vastly improving quality through the initiation of tracking and reporting methods that efficiently monitored and minimised process deviations.
  • Monitored quality performance in unit operations.
COMPUTER PROGRAMMER / SOLUTIONS DEVELOPER
2007-2009
Freelance [PHP, Javascript, MySQL, Wordpress, etc]
  • Gained solid experience in the layout, design and coding of stock trading programs and websites specifically in PHP format including Facebook apps and Google Places APIs.
LEAD PROGRAMMER / NETWORK ADMIN
2004-2007
Imperial Inc. [PHP, Javascript, MySQL, etc]
  • Designed, implemented and maintained enterprise administration software for managing online sales, stocks and accounts inclusive of end-user training, troubleshooting and handling succeeding upgrades and enhancements.
METABOLIC ENGINEER (COMPUTATIONAL BIOLOGY)
2005-2006
SUNY Buffalo, NY [C++, Matlab, Cplex]
  • Performed computational analyses and design of metabolic processes in microorganisms. Scripted algorithms to simulate E. coli and determined gene targets for overproduction of Naringenin, an antioxidant and immune system modulator.
REFERENCES

"Will is one of the best Masters students I've had in my group. He demonstrated exceptional computational skills.
If you have any questions do not hesitate to contact me."

"His technical ability, eye for detail and overall understanding of operations are assets to any organization.
He is able to resolve difficult problems, with his hands on approach and out of the box thinking."

"Very upbeat and has a great outlook that he brings into work every day.
Definitely a pleasure to work with."

"Professional, talented, positive person.
Great work and great attitude!"